| Wargame Support |
Q. Where can I find a gameplay tutorial ?
A. Here. We suggest you also take a look at demonstration video located here which shows a good deal of general gameplay and game mechanisms.
Q. I've found a bug when I [...]. What should I do ?
A. Please send us an e-mail to contact@jemast.com describing the exact steps which led to this bug and if you are able to reproduce it. If the game crashed, we would greatly appreciate if you could send us the crash report attached in your e-mail. Here's how to get it: the crash reports are saved on your iPhone at the time of the crash, when you connect up with the sync cable the reports are copied to your computer. The location of the reports depends on your operating system:
Q. When I start a direct IP network game, my friends cannot join my game. What is going on ?
A. Direct IP network game will most likely require you to open the network port on your router (default 55559, can be changed during setup of your game). To do so, we recommend you read the documentation of your router or ask other users in the forum. If you wish to play through 3G or Edge, there's not much you can do right now. Depending on expectations, we will add NAT passthrough techniques and even a general game ladder to simplify network games through internet.
Q. I'm having problems with Bluetooth network games. What can I do about it ?
A. We are aware that Bluetooth games can be quite unreliable. This is due to mediocre implementation of developer interfaces to manage Bluetooth in iPhone OS 3.0. Generally, issues will arise during the connection phase but will not persist after the connection is established. Next release of iPhone OS (3.1) will most likely correct those issues. As of now, if you are having solid issues with Bluetooth, we recommend you join a common WiFi network with your friends in order to start a Local Area game.
Q. Can I play my own music while playing Wargame ?
A. Absolutely positive. Just go to the settings (click the gear on the bottom right corner of the home screen) and disable music. You can quit the game whenever you want to change your music; when you'll launch it back, you will be able to continue your game right where you left it.
Q. No... My question is not listed here.
A. Feel free to send us an e-mail at contact@jemast.com. You can also check the forum and ask your question there.
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